Dental Health Services Victoria

Policies and guidelines

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Policies and procedures

Note: The way we present policies and procedures is currently being examined and is expected to change in the future.
We are relying on staff to guide this improvement process. If you are interested in being involved, please express your interest to Rebecca Hardy on x1161 or email rebecca.hardy@dhsv.org.au

If you experience any problems opening links, please report this to web.faults@dhsv.org.au

 

Recently updated:

Asset and facilities management
Financial management
Governance, probity and compliance
Health, safety and environment
Information management
Patient access, referral and information
Staff related management



 


Asset and facilities management
Asset Disposal Policy [PO- A004-04] / Asset Disposal Procedure [PR- A003-04]
Maintenance Policy [PO-A060-03]
Motor Vehicles Policy and Procedure [PR-A064-04]

Financial management
Cash Float Handling Procedure [PR-A016-04]
Cash Reserves Policy [PO-A123-02]
Copayment Exemption Policy and Procedure [PR-A052-03]
Credit Management Procedure [PR-A032-02]
Delegations of Authority [PO-A072-06]
Employee Salary Packaging Policy [PO-A120-01]
Financial Code of Practice Policy [PO-A078-06]
Fundraising Policy [PO-A073-03]
Gift, Benefits and Hospitality Policy [PO-A121-02]
Internal Audit Charter [PR-A071-01]
Internal Fundraising Policy [PO-A125-01]
Investment Policy [PO-A085-04]
Procurement Policy and Procedure [PR-A074-03]
Product Reselling Policy and Procedure [PR-A046-03]
Reimbursement of Expenses Policy [PO-A055-05]

Governance, probity and compliance
Business Continuity Management Policy & Framework [PO-A016-03]
Code of Conduct Policy [PO-A027-06]
Community Participation Policy [PO-A070-03]
Compliance Policy and Framework [PR-A051-02]
Conflicts of Interest Policy [PO-A108-02]
Contract Management Policy and Procedure [PR-A081-03]
Enterprise Risk Management Policy and Framework [PR-A050-03.1]
Loss Control Policy [PO-A058-01]
Management of Medico-legal Matters Policy and Procedure [PR-A007-03]
Whistleblowers Protection Policy and Procedure [PR-A002-05]
 
Health, safety and environment
Clinical Incident and Risk Management Procedure [PR-A054-04]
DHSV Procedure for the Development and Publication of Clinical Guidelines [PR-A134-01]
Emergency Management Policy [PO-A036-04] 
Infection Control Procedure [PR-A127-02] 
Management of Medical Emergencies [PR-A011-05]
Nitrous Oxide and Oxygen Use Policy and Procedure [PR-A037-04]
Pharmaceutical Prescribing Administration Policy and Procedure [PR-A019-04]
Positive Patient Identification Policy [PO-A122-02]
Security Policy and Procedure [PR-A014-04]
Smoke Free Policy [PO-A006-05]
Surgical Safety Check Policy and Procedure [PR-A042-03]
Swallowing-Inhalation of Foreign Object Procedure [PR-A039-05]
Use of Dental Amalgam Policy [PO-A041- 03]
Water Fluoridation Policy [PO-A038-03]
Waste Management Policy and Procedure [PR-A030-04]
Work Health Safety Policy [PO-A007-05]
 
 Information management
Central Corporate Filing Procedure [PR-A020-04]
Consumer Consultation in the Development of Written Materials [PR-A057-01]
Corporate Identity and Style Policy [PO-A087-03]
Dental Record Documentation Policy and Procedure [PR-A025-03]
Electronic Information Protection Policy [PO-A096-02]
E-mail Internet and Intranet Usage Procedure [PR-A062-04]
Information Systems Access Policy (remote access) [PO-A097-03]
IT Asset Management Policy [PO-A100-02]
IT Change Management Policy [PO-A101-02] / IT Change Management Procedure [PR-A078-01]
IT Hardware & Software Policy [PO-A103-02]
IT Incident Management Procedure [PR-A079-02]
IT Project Management Policy [PO-A105-02]
Media Policy [PO-A063-04]
Personal Social Media Policy [PO-A143-01]
Privacy Procedure [PR-A131-01]
Publications Procedure [PR-A120-02]
Records Management Policy and Procedure [PR-A063-05]
Social Media Policy [PO-A142-01]
Telecommunications Policy (Telephone & Voicemail Usage) [PO-A052-04] / Telephone and Voicemail Usage Procedure [PR-A033-04]
Virus Attack Procedure [PR-A082-02]
Web Content Management Policy [PO-A091-02] / Website Management Procedure[PR-A097-02]
 
Patient access, referral and information
Consenting Processes for Children in Residential Care Procedure [PR-A086-04]
Diversity Policy and Procedure [PR-A136-01]
Failure to Attend Dental Appointments Policy and Procedure [PR-A009-04]
Forensic or Incarcerated Patients Policy [PO-A069-04]
Informed Consent Policy and Procedure [PR-A018-04]
Interpreter Bookings and Bilingual Staff Procedure [PR-A129-02]
Management of Bariatric Patients Procedure [PR-A121-02]
Management of Complaints & Feedback Policy and Procedure [PR-A006-03]
Management of Special Needs Patients Policy and Procedure [PR-A038-04]
Referral of Patients to Specialist Services Policy and Procedure [PR-A035-05]
Referral of Patients to the Dental Teaching Clinics at RDHM Policy and Procedure [PR-A130-02]
Substance Affected Clients Policy [PO-A090-03]
The Royal Dental Hospital of Melbourne Patient Fees Policy [PO-A133-01]
Triage of Emergency Patients RDHM Procedure [PR-A005-05]
 
Staff related management
Change Management Procedure [PR-A091-02]
Clinical Peer Review Policy [PO-A086-02] / Clinical Peer Review Procedure [PR-A053-02]
Commuter Club Procedure [PR-A048-05]
Credentialing and scope of clinical practice [PR-A040-06]
Departing Employees Procedure [PR-A117-02]
Disciplinary and Suspension of an Employee [PR-A115-01]
Drugs and Alcohol Procedure [PR-A034-03]
Employee Assistance Program Policy [PO-A059-03]
Grievance Procedure [PR-A112-04]
Harassment and Bullying Procedure [PR-A124-01]
Higher Duties Procedure [PR-A113-02]
Leave Entitlements & Work Attendance [PR-A116-02]
Merit & Equity Policy [PO-A049-04]
Performance Management Procedure [PR-A045-03]
Performance Counselling Policy [PO-A141-01]
Reclassification Procedure [PR-A093-04]
Recruitment Procedure [PR-A065-01]
Redeployment & Redundancy Procedure [PR-A049-04]
Rights of Private Practice Policy and Procedure [PR-A043-03]
Staff Identification Policy [PO-A054-04]
Superannuation Policy [PO-A039-04]
Union Relationships Procedure [PR-A125-01]

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